Shipping Policy
At Koi Hemp, we are committed to delivering your products promptly and efficiently. Here's what you need to know about our shipping policy:
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Order Processing:
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All orders are processed within 1-2 business days of receipt. Please note that orders placed on weekends or holidays will be processed on the following business day.
Shipping Times:
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After processing, your order will be shipped via your selected shipping method.
Standard shipping times typically range from 3 to 5 business days for delivery. Please note that these times may vary depending on your location and the shipping method chosen.
Shipping Methods:
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We offer a variety of shipping methods to best suit your needs. You can select your preferred shipping method during the checkout process.
Shipping Costs:
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Shipping costs are calculated based on the shipping method selected, the weight of the products, and the destination.
Tracking Your Order:
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You will receive a shipping confirmation email with a tracking number as soon as your order is on its way. You can use this number to track the delivery status of your package.
International Shipping:
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Currently, we offer shipping within the United States. We do not offer international shipping at this time.
Order Issues:
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If you have any questions or encounter any issues with your order, please don't hesitate to contact our customer support team. We are here to assist you.
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Contact Us:
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If you have any questions or need further assistance, please reach out to our customer support team at [support@koihempwraps.com ] or [484-629-5155]
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Thank you for choosing Koi Hemp for your CBD needs. We appreciate your business and aim to provide you with exceptional products and service.